Twin City Bank v. Isaacs

After the Isaacses (plaintiffs) reported their checkbook missing and forged checks subsequently appeared on their account, Twin City Bank (defendant) froze their roughly $2,000 balance even after the actual forger was quickly caught and convicted, refusing to unfreeze the account for approximately four years while continuing to assess service and overdraft charges; the freeze caused two vehicle repossessions, an inability to secure credit, a dishonored earnest-money check for a home purchase, and significant marital strain from the resulting financial pressure. The jury awarded $18,500 in compensatory damages including mental suffering, and Twin City appealed the denial of its motion for a new trial.