Stagl v. Delta Airlines

After a delayed flight, disgruntled passengers jostled for luggage at Delta's (defendant) baggage carousel with no Delta employees present to manage the process, and elderly passenger Stagl (plaintiff) was knocked down and broke her hip when a nearby passenger's aggressive bag retrieval sent another suitcase flying off the carousel into her; the district court granted Delta summary judgment, finding no duty owed to protect Stagl from other passengers' conduct.