Kentucky Fried Chicken of California, Inc. v. Superior Court

Kathy Brown (plaintiff) was held at gunpoint during an armed robbery of a KFC (defendant) restaurant; the cashier initially refused the robber's demand for cash, and only complied after the robber, agitated, threatened to shoot Brown. Brown sued KFC, alleging the cashier had a duty to comply with the robber's demand and that the initial refusal increased her risk of harm; KFC moved for summary judgment, arguing the cashier owed no such duty, but the superior court denied the motion and the court of appeal affirmed. KFC appealed.