DeLong v. County of Erie
Supreme Court of New York, Appellate Division
89 A.D.2d 376 (1982)
Relevant factsFree
DeLong (plaintiff) called 911 to report a burglar breaking into her home, and the operator assured her police would come right away but negligently recorded her address incorrectly, causing police to be dispatched to the wrong location; DeLong, having relied on the operator's assurance instead of calling local police or neighbors, was killed by the burglar before help arrived, and her husband sued Erie County and Buffalo, prevailing at trial.
IssueFree
Whether a municipality may be held liable for negligently carrying out a 911 call.