Cellphone Termination Fee Cases
California Court of Appeal
193 Cal. Rptr. 3d 906 (Cal. Ct. App. 2015)
Sprint (defendant) charged customers early termination fees (ETFs) for ending contracts before their term expired, which plaintiffs alleged were unlawful liquidated damages under California's Civil Code; Sprint argued the ETFs were part of the bundled price for handsets and service, necessary to offset discounted long-term rates, and that its actual damages from early termination exceeded the fees charged, while also arguing the ETF was merely an "alternative performance" option customers could choose rather than a damages provision at all. A jury found for the plaintiffs and assessed substantial actual damages, and after post-trial proceedings involving a disputed offset calculation, the trial court ordered restitution and enjoined further ETF collection; Sprint appealed.
Whether a cellular carrier's early termination fee, challenged as an unlawful liquidated damages provision, is void under California's Civil Code absent evidence that the carrier made a genuine effort to estimate its actual anticipated damages from early termination.