Quilloin v. Tenet HealthSystem Philadelphia, Inc.

Janice Quilloin (plaintiff), a college-educated employee who signed an arbitration agreement on two separate occasions before working for Tenet's hospital (defendant), later sued the hospital, and the district court denied Tenet's motion to compel arbitration; the agreement required each side to bear its own arbitration expenses (with an ambiguous exception allowing any remedy available in court) and said nothing about class actions.